Verizon said Friday that it was scrapping a controversial $2 fee for one-time bill payments announced just a day earlier. The announcement had immediately sparked uproar online from customers irate about the prospect of incurring further fees simply by paying existing ones.
Their phone service has been faltering for quite some time now. Instead of giving their loyal customers a refund, they figured “why not tack on a few more bucks to the sucker’s bill, they will never notice”!
It is about time that the public doesn’t let these crooks take advantage of them. They are making money by the bushel but it isn’t enough for them.
It is despicable that “big business” is raking everyone they can over the hot coals.
Happy New Year Verizon – get those damn phone of yours straightened out.